Reintroduction of the two collective agreements with CUPW, including all workers` benefits, for the duration of the cooling-off period; As part of the negotiations, arbitrator Elizabeth MacPherson granted wage increases of two per cent for 2018, two per cent for 2019, 2.5 per cent for 2020 and 2.9 per cent for 2021. These wage increases apply on January 1 of each year for rural and suburban workers and February 1 for urban workers. Younger retirees who were still working for Canada Post after the first bump are also entitled to retroactive pay increases. Starting January 1, 2020, municipal employees will protect their salaries from inflation. This protection is granted during the last two years of the collective agreement. If the cost of living increases by more than 5.33% over these two years, COLA protection is triggered. Collective agreements generally include wages and benefits. They also contain job descriptions and classifications, as well as a dispute resolution procedure (usually an appeal and arbitration procedure). Canada Post Corp. employees and some retirees receive retroactive pay increases, as well as adjustments to their disability and life insurance and pensions, through two new collective agreements between the Canadian Union of Postal Workers and the Crown Group.
There is still a long way to go, but this stressful chapter at Canada Post is coming to an end. If we move forward, I recognize that there is still a lot of work to be done to repair many relationships – with customers, with Canadians, with unions and especially with employees. The post office is an incredibly resilient institution, but together we must regain the trust of our customers. Together, our service and commitment will be essential if we regain the trust of Canadians. We still have a long way to go to improve our relationship with the Canadian Union of Postal Workers, to create a strong postal service for the future. Finally, and most importantly, we have an obligation to act with the utmost interest of our employees in our hearts and to ensure that it guides our decisions. Also in 2018, the September arbitration verdict put in place a major closure on the key issue of pay equity. As I said, gender equality is a fundamental human right, and that judgment is fundamental to the way we pay for RSMCs. The RSMCs will see their salary increases from the January 2019 judgment. The full vote and payment will be made in the fall of 2019, retroactive to January 2016, in accordance with the judgment and agreements reached by the parties. We had a difficult year in which we worked on all of these issues.
While we were on a positive financial path during the first half of the year, we have since lost a significant share of our customer base and parcel volume has not increased as expected. Instead, the quantities of parcels during the holiday period were lower than in the previous year. Across the company, there has been a tremendous amount of work to deal with delays and I would like to thank everyone for their contribution to these efforts. A collective agreement is a written law contract covering workers grouped into a bargaining unit. The contract is concluded through collective bargaining between the union and the employer. Today, the Honourable Minister of Labour, Filomena Tassi, issued the following statement on collective bargaining between the Canada Post Corporation and the Canadian Union of Postal Workers: If no agreement has been reached before January 31, the Mediator would make recommendations for regulation. If they are not adopted by the parties, a binding arbitration procedure would be put in place. It also required the Canada Post and the negotiating committees for urban, rural and suburban workers to „conduct discussions to find together and find solutions that address the sustainability of the retirement plan.” This collective bargaining is thus completed for rural and suburban transport companies as well as for the workers of the municipal enterprise.